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Help
Here are some common problems and their answers.
Creating a page
Having Problems uploading your image?
Why not let us do it? Once you have completed your page, just e-mail
your image to
and we'll do the rest. As soon
as this is done, we'll let you know.
Can I build a page for more than one charity?
Unfortunately not, but there is no limit to how many pages you can
create. Why not build a page for each of your chosen charities and
e-mail your friends all the addresses?
Can I use a web address I've used before?
Yes you can. Please create your page using another address and once
you've finished, e-mail
, telling us what you
would like us to change the web address to. As soon as this is done,
we'll let you know.
Making a donation
Card Validation Error?
There could be a number of reason why you are unable to proceed.
Please check all of the following:
- Have you entered spaces in the card number
box? If so, please remove them.
- Does your card have a Delta sign? If so,
make sure you have ticked the 'Visa Delta' box.
- Does your card have a valid expiry date?
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